Privacy Policy

This Privacy Policy explains how Chopable collects, uses, and protects your information when using our platform. We respect your privacy and comply with applicable privacy laws including the California Consumer Privacy Act.

Location Information

We may collect location data to show nearby vendors, enable delivery tracking, and improve delivery accuracy. Location services may rely on mapping tools such as Google Maps. Users can disable location permissions through device settings.

We use your information to:

• Process orders
• Facilitate deliveries
• Provide customer support
• Improve platform performance
• Detect fraud and security threats
• Send service notifications

We may share user information with:

• Vendors to prepare orders
• Drivers for delivery purposes
• Payment processors such as Stripe
• Analytics providers such as Google Analytics

We do not sell personal data to third parties.

We use industry-standard security practices including:

• Data encryption
• Secure servers
• Restricted access to sensitive information

However, no online platform can guarantee complete security.

Depending on your location, you may have the right to:

• Request access to your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt out of certain data processing activities

Requests may be submitted through our support email.

We use cookies and similar technologies to:

• Improve website functionality
• Analyze user behavior
• Provide personalized content

Users may disable cookies in browser settings.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on the website with an updated date.

We collect and use mobile phone numbers solely for user authentication, account verification, and security purposes.

When a user requests an OTP, we may send an SMS message containing a verification code to the mobile number provided. These messages are sent only in response to a user-initiated request.

We do not use mobile phone numbers for marketing or promotional SMS communications unless separate consent has been obtained.

No mobile information, SMS consent data, or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with service providers required to deliver SMS verification services and operate the application.

We implement reasonable security measures to protect user information and limit access to authorized personnel only.

We collect your mobile number solely to provide OTP verification for authentication. Your phone number is used only for transactional SMS related to your account and is not used for marketing or shared with third parties for promotional purposes.